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COPENHAGEN, DENMARK / PRIVATE & BUSINESS
Get It All Service ApS · CVR 36 73 05 95

Insurance

Questions about this page? Email us or call +45 93 84 13 33.

>🛡️ Insured with If Skadeforsikring · Transport/goods and liability

Your belongings are
always protected.

Basic transport insurance is included on every job we carry out, at no extra cost. Here is how it works, what to tell us before your job and how to report damage.

🛡️ Insured with If Skadeforsikring Transport/goods and liability · basic transport insurance on every job

Get It All Service ApS (CVR 36730595) is insured with If Skadeforsikring (If Insurance). We hold both transport/goods insurance and business liability insurance, and basic transport insurance is included on every move, removal, cleaning, luggage transfer and delivery. You do not need to buy anything extra.

Our policy covers: goods in transit, driver and vehicle liability, third-party property damage, and on-site operational incidents. This means when we work for you — everything we touch is covered.

100%Jobs with basic transport insurance Extra cost for basic cover ✅What our insurance covers ✓ Goods in transit All items transported by our vehicles are covered against damage, loss and theft during transit. ✓ Third-party liability Any damage caused to your property, building or third-party property during operations is covered. ✓ Driver & vehicle liability All our drivers and vehicles carry full commercial insurance across Denmark and the EU. ✓ International moves Cross-border operations to and from Denmark are covered under our EU-wide transport insurance. ✓ Luggage & personal items Luggage transfers at CPH Airport, cruise terminals and hotels are fully covered door-to-door.Coverage by service

What is covered — service by service

Here is a complete breakdown of insurance coverage for each of our services. If you have a specific question about your job, call us on +45 9384 1333.

🚚 Moving Service ✓ Fully covered Furniture damage in transitCovered Accidental breakageCovered Building damage (walls, floors)Covered High-value itemsDeclare in advance Items must bePacked by GIA team Fragile itemsDeclare in advance 🗑️ Junk Removal ✓ Fully covered Building/wall damageCovered Floor/lift damageCovered Third-party propertyCovered Incorrect item removalNotify immediately Items already donatedNot recoverable Hazardous itemsMust declare 🧹 Cleaning Service ✓ Fully covered Property damageCovered Item breakage on siteCovered Surface damage (floors)Covered Cleaning product damageCovered Pre-existing damageNot covered Keys/access cardsDocument before job 🔧 Furniture Assembly ✓ Fully covered Assembly damage to itemCovered Wall/floor damageCovered Faulty manufacturer partsClaim via retailer Missing parts (from box)Claim via retailer Customer-supplied toolsNot covered Second fix (customer damage)Not covered 🧳 Luggage Transfer ✓ Fully covered Bag/case damage in transitCovered Lost item during transferCovered Contents damageCovered Start feeDKK 795 (1–3 bags) CoverBasic transport insurance included High-value items (laptop, jewel.)Declare before transfer Delay compensationContact us directly 📦 Pallet & Courier ✓ Fully covered Goods damage in transitCovered Theft during transportCovered Wrong deliveryRectified free Perishable goodsMust declare Inadequately packaged goodsNot covered Customs clearance issuesCustomer responsibilityLuggage insurance — important detail

Your luggage is protected
from door to door

We know that for tourists, cruise passengers and expats, your luggage is not just bags — it contains everything important to your trip. That is why we ensure every transfer is covered, whether from CPH Airport to your hotel, from your Airbnb to a cruise terminal, or from a hotel to the airport.

🧳 Luggage Transfer Insurance Coverage Get It All Service ApS takes full responsibility for your bags from the moment we collect them until they are delivered. Basic transport insurance covers all luggage transfers across Copenhagen — including all three cruise terminals. Coverage typeDoor-to-door CoverBasic transport insurance included High-value itemsDeclare before transfer Start feeDKK 795 (1–3 bags) Cruise terminalsOceankaj · Langeliniekaj · Toldboden Claim processCall +45 9384 1333Important to know

How to protect your claim

To ensure your items are fully protected and that any claim can be processed smoothly, please follow these guidelines.

✅ Do — before your job
  • →Inform us in advance of any fragile, antique, or high-value items
  • →Ensure all items are properly packed and ready before our team arrives
  • →Document existing damage on furniture, walls or floors with photos before we start
  • →For luggage transfers, declare any high-value contents (laptop, jewellery, camera equipment)
  • →For moves, complete a declaration of value listing replacement values — not purchase prices
  • →Ensure clear parking and access for our vehicle at both locations
⚠️ Important limitations
  • →Items packed by the customer (not by our team) have limited coverage for internal contents
  • →Pre-existing damage that was not documented before the job started cannot be claimed
  • →Items of exceptional value (original artwork, vintage wine, irreplaceable documents) require separate specialist cover
  • →Perishable goods and living plants are not covered during transport
  • →Damage caused by inadequate packaging provided by the customer is not covered
  • →Claims must be reported of the job completion
For moves & international jobs

Declaration of value — how it works

For moving services and international relocations, we require a declaration of value to ensure your coverage is accurate. Here is the simple 4-step process.

Confirm your booking Once you confirm your move with Get It All Service ApS and make your first payment, you will be asked to complete the declaration of value. List your items List each significant item with its estimated replacement value in DKK — not the original purchase price. Submit by email Email your completed declaration to Email us at least 48 hours before your move date. We confirm receipt and review for completeness. Move with confidence Your declaration is held on file. In the unlikely event of a claim, it forms the basis of your compensation assessment.Common questions

Insurance FAQ

Is it mandatory for Danish moving companies to be insured? No — Danish law does not require moving companies to carry insurance. That is why it is critical to choose a company that does. Get It All Service ApS includes basic transport insurance on every job, so you are covered without buying anything extra. Always ask your mover for proof of insurance before you book. What happens if something is damaged during my move? Email us immediately at Email us — ideally before our team leaves. Photograph the damage and tell our team on site. We will open a claim with our insurer and keep you informed throughout the process. Most claims are resolved within 10–15 business days. Does my home insurance also cover the move? Some Danish home contents policies (indboforsikring) include limited moving cover — but most do not cover goods while being moved by a third party. You should check your own policy. Our basic transport insurance covers you independently of your home insurance, so you are protected regardless. Are my belongings covered during storage? Yes, for short-term storage at our Albertslund depot as part of a moving job. If you require longer-term storage, please email us to discuss the specific coverage terms for extended storage operations. What is the claims process? Email us of the job. We log the claim, gather photos and documentation, and submit the claim to our insurer on your behalf. Compensation is calculated based on your declaration of value (replacement cost). You do not need to contact the insurer yourself. Does the luggage transfer service have insurance? Yes — basic transport insurance is included on all luggage transfers. Whether we collect from CPH Airport, a cruise terminal, hotel or Airbnb, your bags are covered from the moment we take them until they are delivered. Declare high-value items before the transfer.