Your belongings are
always protected.
Basic transport insurance is included on every job we carry out, at no extra cost. Here is how it works, what to tell us before your job and how to report damage.
🛡️ Insured with If Skadeforsikring Transport/goods and liability · basic transport insurance on every jobGet It All Service ApS (CVR 36730595) is insured with If Skadeforsikring (If Insurance). We hold both transport/goods insurance and business liability insurance, and basic transport insurance is included on every move, removal, cleaning, luggage transfer and delivery. You do not need to buy anything extra.
Our policy covers: goods in transit, driver and vehicle liability, third-party property damage, and on-site operational incidents. This means when we work for you — everything we touch is covered.
100%Jobs with basic transport insurance Extra cost for basic cover ✅What our insurance covers ✓ Goods in transit All items transported by our vehicles are covered against damage, loss and theft during transit. ✓ Third-party liability Any damage caused to your property, building or third-party property during operations is covered. ✓ Driver & vehicle liability All our drivers and vehicles carry full commercial insurance across Denmark and the EU. ✓ International moves Cross-border operations to and from Denmark are covered under our EU-wide transport insurance. ✓ Luggage & personal items Luggage transfers at CPH Airport, cruise terminals and hotels are fully covered door-to-door.Coverage by serviceWhat is covered — service by service
Here is a complete breakdown of insurance coverage for each of our services. If you have a specific question about your job, call us on +45 9384 1333.
🚚 Moving Service ✓ Fully covered Furniture damage in transitCovered Accidental breakageCovered Building damage (walls, floors)Covered High-value itemsDeclare in advance Items must bePacked by GIA team Fragile itemsDeclare in advance 🗑️ Junk Removal ✓ Fully covered Building/wall damageCovered Floor/lift damageCovered Third-party propertyCovered Incorrect item removalNotify immediately Items already donatedNot recoverable Hazardous itemsMust declare 🧹 Cleaning Service ✓ Fully covered Property damageCovered Item breakage on siteCovered Surface damage (floors)Covered Cleaning product damageCovered Pre-existing damageNot covered Keys/access cardsDocument before job 🔧 Furniture Assembly ✓ Fully covered Assembly damage to itemCovered Wall/floor damageCovered Faulty manufacturer partsClaim via retailer Missing parts (from box)Claim via retailer Customer-supplied toolsNot covered Second fix (customer damage)Not covered 🧳 Luggage Transfer ✓ Fully covered Bag/case damage in transitCovered Lost item during transferCovered Contents damageCovered Start feeDKK 795 (1–3 bags) CoverBasic transport insurance included High-value items (laptop, jewel.)Declare before transfer Delay compensationContact us directly 📦 Pallet & Courier ✓ Fully covered Goods damage in transitCovered Theft during transportCovered Wrong deliveryRectified free Perishable goodsMust declare Inadequately packaged goodsNot covered Customs clearance issuesCustomer responsibilityLuggage insurance — important detailYour luggage is protected
from door to door
We know that for tourists, cruise passengers and expats, your luggage is not just bags — it contains everything important to your trip. That is why we ensure every transfer is covered, whether from CPH Airport to your hotel, from your Airbnb to a cruise terminal, or from a hotel to the airport.
🧳 Luggage Transfer Insurance Coverage Get It All Service ApS takes full responsibility for your bags from the moment we collect them until they are delivered. Basic transport insurance covers all luggage transfers across Copenhagen — including all three cruise terminals. Coverage typeDoor-to-door CoverBasic transport insurance included High-value itemsDeclare before transfer Start feeDKK 795 (1–3 bags) Cruise terminalsOceankaj · Langeliniekaj · Toldboden Claim processCall +45 9384 1333Important to knowHow to protect your claim
To ensure your items are fully protected and that any claim can be processed smoothly, please follow these guidelines.
✅ Do — before your job- →Inform us in advance of any fragile, antique, or high-value items
- →Ensure all items are properly packed and ready before our team arrives
- →Document existing damage on furniture, walls or floors with photos before we start
- →For luggage transfers, declare any high-value contents (laptop, jewellery, camera equipment)
- →For moves, complete a declaration of value listing replacement values — not purchase prices
- →Ensure clear parking and access for our vehicle at both locations
- →Items packed by the customer (not by our team) have limited coverage for internal contents
- →Pre-existing damage that was not documented before the job started cannot be claimed
- →Items of exceptional value (original artwork, vintage wine, irreplaceable documents) require separate specialist cover
- →Perishable goods and living plants are not covered during transport
- →Damage caused by inadequate packaging provided by the customer is not covered
- →Claims must be reported of the job completion
Declaration of value — how it works
For moving services and international relocations, we require a declaration of value to ensure your coverage is accurate. Here is the simple 4-step process.
Confirm your booking Once you confirm your move with Get It All Service ApS and make your first payment, you will be asked to complete the declaration of value. List your items List each significant item with its estimated replacement value in DKK — not the original purchase price. Submit by email Email your completed declaration to Email us at least 48 hours before your move date. We confirm receipt and review for completeness. Move with confidence Your declaration is held on file. In the unlikely event of a claim, it forms the basis of your compensation assessment.Common questions