Bought something big and heavy, but the store will only leave it at the curb? It happens constantly in Copenhagen — a large TV, a fridge, a sofa or a wardrobe is delivered to the street, and the retailer refuses to carry it up to your apartment. That is exactly the gap GIA Service ApS fills. Here is a recent example from Glostrup.
The job: a 98-inch TV that Elgiganten wouldn’t carry upstairs
A customer in Glostrup, near the S-train station, bought a 98-inch television from a major electronics retailer. The store delivered only to the street curb — they said the item was too heavy and the staircase too narrow to bring it inside. The customer was left with a 75 kg boxed TV on the pavement and no way to get it up to his apartment.
He contacted us for one thing: 2–3 strong people to carry it up, fast. No truck, no full move — just the muscle and the know-how for a tricky lift.
The challenge — and how we solved it on the spot
- Weight: 52 kg for the TV alone, 75 kg boxed.
- The stairs: roughly 100 cm wide — tight for an item that size.
- The timing: the retailer’s redelivery window was fixed, so we had to arrive within 30–45 minutes of his call.
Our team responded on short notice, assessed the staircase, and made the right call on site — unpacking the TV outside so we carried 52 kg rather than the bulky 75 kg box, then bringing it up safely and setting it in place. This is the kind of practical, on-the-spot problem-solving that a curbside delivery driver simply isn’t set up to do.
What the customer said
“Super professional 10/10! I needed an urgent move of a 98″ TV that Elgiganten refused to carry to my apartment. The guys from Get It All said ‘no problem’ — they not only did a fantastic job moving my TV and handling it with care, they were very dynamic and flexible with handling my request on super short notice.” — Bogdan, Glostrup
When the store says “curbside only,” we say “no problem”
If a retailer has left, or is about to leave, a heavy item at your door or on the street, we can carry it the rest of the way — up narrow stairs, tight corners and awkward hallways. This sits alongside our moving service, special transport and store-to-home delivery. We handle:
- Large TVs, fridges, freezers, washing machines and white goods
- Sofas, wardrobes, beds and flat-pack furniture
- Anything a store delivered to the curb but won’t bring inside
- Narrow-staircase and upper-floor carries across Copenhagen and the Vestegnen (Glostrup, Rødovre, Albertslund, Brøndby, Hvidovre)
Frequently asked questions
Can you carry a heavy item up the stairs if the store only delivers to the curb?
Yes. This is one of our most-requested jobs. If a retailer leaves a TV, appliance or piece of furniture at the street or your building entrance, we carry it up to your apartment — including up narrow or steep staircases.
How quickly can you come?
For urgent jobs in the Copenhagen area we can often be there within 30–45 minutes, depending on the day and our team’s location. Call us the moment you know your delivery window and we will confirm availability immediately.
What if the item won’t fit up the stairs in its box?
Our team assesses it on site. Often we can unpack the item outside and carry it in without the bulky packaging — for example carrying a 52 kg TV instead of a 75 kg box. We find the safe solution on the spot.
How much does it cost to hire people to carry a heavy item upstairs?
It depends on the weight, the number of people needed and the access. For a quick single-item carry it is very affordable — call us with the details and we will give you a price straight away.
Need something heavy carried up to your apartment — today?
Whether the store left it at the curb or you just need strong, careful hands for a tricky lift, GIA Service ApS is ready. Call +45 9384 1333, email info@giaservice.dk, or request a quote. Copenhagen and the whole Vestegnen, 7 days a week — often same-day.