1. Data Controller

GIA Service ApS (also trading as "Get It All Service ApS") is the data controller for all personal data collected through our website, booking forms and service interactions.

• Company: GIA Service ApS (Get It All Service ApS)
• CVR: 36 73 05 95
• Address: Læhegnet 73, 2620 Albertslund, Denmark
• Email: info@giaservice.dk
• Phone: +45 9384 1333

2. What Personal Data We Collect

We collect the following categories of personal data when you use our services or contact us:

2.1 Contact and identity data

• Full name
• Email address
• Phone number
• Delivery and collection address(es)
• Company name and CVR number (for B2B customers)

2.2 Service data

• Description of goods, shipment details and special instructions
• Booking dates, times and service preferences
• Payment information (processed securely — we do not store card numbers)
• Correspondence and communications with our team

2.3 Technical data (website usage)

• IP address and browser type (anonymised where possible)
• Pages visited and time spent on our website
• Referring website
• Cookie data (see our Cookie Policy)

3. How and Why We Use Your Data

Purpose	Legal Basis
Providing moving, delivery and storage services	Contract performance (GDPR Art. 6(1)(b))
Processing bookings and quotes	Contract performance
Sending invoices and receipts	Legal obligation (Danish Bookkeeping Act)
Customer support and complaint handling	Legitimate interest (GDPR Art. 6(1)(f))
Website analytics and improvement	Consent (cookie acceptance)
Marketing communications (only if opted in)	Consent (GDPR Art. 6(1)(a))

4. Data Retention

We retain your personal data only as long as necessary for the purpose it was collected:

• Booking and service data: 5 years (Danish accounting obligation under Bogføringsloven)
• Customer correspondence: 3 years from last contact
• Website analytics data: 26 months (anonymised)
• Marketing consent data: Until you withdraw consent

5. Data Sharing and Third Parties

We do not sell your personal data. We may share data with:

• Subcontractors and drivers solely to fulfil your delivery or moving job (address and contact details only)
• Payment processors (MobilePay, card payment providers) — subject to their own privacy policies
• Accounting software for invoicing purposes (data processed within the EU)
• Legal authorities if required by Danish law or court order

All third parties are contractually bound to protect your data and may only use it for the specified purpose.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access: You may request a copy of all personal data we hold about you.
• Right to rectification: You may request correction of inaccurate data.
• Right to erasure ("right to be forgotten"): You may request deletion of your data, subject to legal retention obligations.
• Right to restriction: You may request that we limit how we use your data.
• Right to data portability: You may request your data in a machine-readable format.
• Right to object: You may object to processing based on legitimate interest or direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at info@giaservice.dk. We will respond within 30 days. You also have the right to lodge a complaint with Datatilsynet (the Danish Data Protection Authority) at www.datatilsynet.dk.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses HTTPS encryption for all data in transit.

8. Cookies

We use cookies to improve your experience on our website. For details, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new version on our website with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

For any questions, requests or concerns regarding your personal data:

• Email: info@giaservice.dk
• Phone: +45 9384 1333
• Post: GIA Service ApS, Læhegnet 73, 2620 Albertslund, Denmark